FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

Shopping Information

What Shipping Methods Are Available?

We offer standard and express shipping options. Shipping is free.
Our partners are UPS, FEDEx and DHL

Do You Ship Internationally?

Yes, we ship worldwide! Delivery times may vary depending on your country.

How Long Will It Take To Get My Package?

Delivery times vary based on your location and the shipping method selected. On average:

  • Europe & Middle East: 5–10 business days

  • Worldwide: 7–14 business days

  • USA: 4-5 businees days

Payment Information

What Payment Methods Are Accepted?

We accept major credit and debit cards,  and local payment options depending on your region. All payments are securely processed.

Is Buying On-Line Safe?

Absolutely. Our website uses encrypted SSL protection to ensure your personal and payment information stays safe. We never store card details and comply with all security standards.

Orders & Returns

How do I place an Order?

To place an order, simply browse our collections and add your favorite items to the cart. Once you’re ready, click the cart icon and proceed to checkout. Fill in your shipping and payment details, and confirm your order. That’s it — we’ll take care of the rest!

How Can I Cancel Or Change My Order?

If you need to cancel or change your order, please contact us within 2 hours of placing it. After this time, your order may already be processed. Reach out via WhatsApp or our contact form as quickly as possible.

 

Do I need an account to place an order?

No, you can place an order as a guest. However, creating an account allows you to track your orders, save favorite items, and enjoy a faster checkout next time.

How Do I Track My Order?

Once your order ships, you’ll receive an email or message with a tracking number. You can use it to follow your package’s journey right to your doorstep.